Departure:

booking possibility within 24 hours;
meeting the passenger at the entrance to Terminal 1;
porter service (allocating the worker to carry the baggage from the entrance to Terminal to check-in desk);
check the necessary documents for departure passengers, provide passengers with information on the visa rules  of the country of destination and the items prohibited to carry by air transport;
firstly private accompanying the passenger to the point of inspection of Aviation Security located at the entrance to the airport;
firstly private accompanying the passenger to the check-in desk;
assistance in registration of passenger  and baggage check-in;
assistance with priority seats on the aircraft;
necessary advising assistance to passenger while filling the customs declaration;
firstly private accompanying the passenger to the Aviation screening check-point, to the Customs check-point and to the Border control post;
private accompanying the passenger to the waiting hall;
timely invitation the passenger for boarding;
interpreter services;
in the case of passengers with the restriction of movement allocation the wheelchair and an employee who takes a passenger in a wheelchair from the entrance to the airport till boarding point;                                                                           
providing the additional information if necessary.
 

Arrival :

booking possibility within 24 hours;
meeting the passenger at the entrance to Terminal 1 (from the apron side);
visa assistance if necessary;
individual  accompanying  of the passenger to  the Border control post;
individual  accompanying  of the passenger to the baggage delivery point;
necessary advising assistance to passenger while filling the customs declaration;
private accompanying the passenger to the Customs check-point;
in the case of passengers with the restriction of movement allocation the wheelchair and an employee who takes a passenger in a wheelchair from the landing point till waiting hall;                                                                               
accompanying the passenger to the  waiting hall;
providing the additional information if necessary.